Last Updated: 30 July 2026
This Shipping Policy explains how orders placed through Amruta Tea are processed, shipped, and delivered.
Shipping Coverage
We currently ship to serviceable locations within India.
Delivery availability may depend on the customer’s PIN code and the serviceability of our courier/logistics partners.
Order Processing
Orders are generally processed within 2 business days after successful order confirmation.
Orders placed on Sundays, public holidays, or other non-working days may be processed on the next working day.
Estimated Delivery
After dispatch, orders are generally expected to arrive within 6 business days, depending on the delivery location and courier serviceability.
Delivery timelines are estimates and are not guaranteed. Delays may occur because of weather conditions, public holidays, courier issues, remote locations, high order volumes, regulatory restrictions, or other circumstances outside our reasonable control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the customer completes the order.
We may offer free shipping for selected products, order values, locations, or promotional periods.
Order Tracking
Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp, or another communication channel after dispatch.
Delivery Address
Customers must provide a complete and accurate delivery address, including:
- Recipient name
- House/building/street details
- City
- State
- PIN code
- Active mobile number
Amruta Tea will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
Delivery Attempts
Courier partners may make one or more delivery attempts depending on their operating procedures.
If delivery cannot be completed because the customer is unavailable, cannot be contacted, refuses delivery, or has supplied an incorrect address, the shipment may be returned to us.
Any reshipping charges may be payable by the customer where the failed delivery was caused by incorrect information or customer unavailability.
Damaged Shipment
If an order is received damaged or with materially compromised packaging, please contact us within 24 hours of delivery with clear photographs and relevant order information.
Eligible cases will be handled according to our Refund/Return Policy.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, contact us with your order number.
We will review the shipment status and coordinate with the applicable courier/logistics provider where necessary.
Contact Us
For shipping and delivery assistance:
Amruta Tea
Email: support@amrutatea.com
Company: MALPANI PRODUCTS PRIVATE LIMITED
Phone: +91 2425 225011
Address: Survey No. 50/1, Akole Road, At: Kasara Dumala, Post: Chikhali, Taluka Sangamner, Maharashtra, India
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM