Last Updated: 30 July 2026
At Amruta Tea, we respect your privacy and are committed to protecting the personal information you provide while using our website, placing an order, contacting us, or making a payment.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit amrutatea.com or purchase products from us.
Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order and purchase information
- Payment and transaction status
- IP address, browser information, device information, and website usage information where applicable
We collect only the information reasonably required to process orders, provide customer support, improve our services, comply with applicable requirements, and operate our website.
How We Use Your Information
The information collected may be used to:
- Create and process your order
- Deliver products to the shipping address provided
- Send order confirmations and delivery updates
- Process payments and refunds
- Respond to customer inquiries
- Prevent fraudulent or unauthorized transactions
- Improve our products, services, and website
- Send promotional communication where you have consented to receive it
- Meet legal, accounting, regulatory, and compliance requirements
Payment Information
Payments made on our website may be processed through authorized third-party payment gateway providers, including PhonePe Payment Gateway.
Payment information required to complete a transaction is processed according to the security standards and policies of the applicable payment service provider. Amruta Tea does not intentionally store customers’ complete card details, UPI PINs, CVVs, or banking passwords on its website.
Customers should never share their UPI PIN, OTP, CVV, or banking password with Amruta Tea staff or representatives.
Sharing of Information
We may share information where necessary with service providers involved in fulfilling your transaction, including:
- Payment gateway and payment processing providers
- Banks and financial institutions
- Courier and logistics partners
- Website, hosting, and technology providers
- Customer communication providers
- Government or regulatory authorities where legally required
We do not sell customers’ personal information.
Cookies
Our website may use cookies and similar technologies to maintain website functionality, understand website usage, remember preferences, and improve the shopping experience.
Your browser may allow you to control or disable cookies. Disabling certain cookies may affect website functionality.
Data Security
We use reasonable administrative and technical safeguards to protect customer information against unauthorized access, misuse, alteration, or disclosure.
However, no internet-based transmission or storage system can be guaranteed to be completely secure.
Data Retention
We may retain order, transaction, customer, and related information for as long as reasonably necessary for order fulfillment, customer service, accounting, fraud prevention, legal compliance, and other legitimate business purposes.
Your Information
Subject to applicable law, you may contact us regarding your personal information, including requests for correction or other applicable data-related requests.
Third-Party Services
Our website may use or link to third-party services. Their handling of information is governed by their respective privacy policies and terms.
Changes to This Policy
We may update this Privacy Policy when our business practices, website, services, or applicable requirements change. The updated version will be published on this page with a revised “Last Updated” date.
Contact Us
For privacy-related questions or concerns, contact:
Amruta Tea
Email: support@amrutatea.com
Company: MALPANI PRODUCTS PRIVATE LIMITED
Phone: +91 2425 225011
Address: Survey No. 50/1, Akole Road, At: Kasara Dumala, Post: Chikhali, Taluka Sangamner, Maharashtra, India
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM