Last Updated: 30 July 2026
Welcome to Amruta Tea.
These Terms & Conditions govern your access to and use of amrutatea.com, including purchases made through the website. By accessing our website or placing an order, you agree to these Terms & Conditions.
Products
Amruta Tea offers tea and related products through its website.
We make reasonable efforts to display product descriptions, packaging, quantities, prices, and images accurately. Actual packaging, color, appearance, or other minor details may vary from images displayed on the website.
Please review product information before completing your purchase.
Pricing
All product prices displayed on the website are in Indian Rupees (INR).
Prices, discounts, promotional offers, and availability may change from time to time. The price applicable to an order will be the price displayed and confirmed during checkout, subject to correction of obvious technical or pricing errors.
Applicable taxes and delivery charges, if any, will be displayed or included as applicable during checkout.
Orders
After placing an order, customers may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.
We reserve the right to cancel or decline an order where reasonably necessary, including cases involving:
- Product unavailability
- Incorrect pricing or product information
- Invalid or incomplete delivery information
- Suspected fraudulent activity
- Payment failure
- Circumstances preventing fulfillment
If a prepaid order is cancelled by us after successful payment, the eligible amount will be refunded to the original payment method according to our Refund/Return Policy.
Payments
We may provide payment options through third-party payment gateway providers, including PhonePe Payment Gateway, depending on availability.
Available payment methods may include UPI, cards, net banking, or other methods supported by the payment provider.
A customer’s order will be treated as successfully paid only after successful payment confirmation is received.
In case money is debited but the transaction is shown as failed or pending, customers should contact us with the order number and transaction reference. Resolution may depend on confirmation from the payment gateway or banking partner.
Shipping
Orders are shipped according to our Shipping Policy. Delivery estimates are indicative and may be affected by the delivery location, courier availability, public holidays, weather, operational issues, or other circumstances outside our reasonable control.
Returns, Refunds & Cancellations
Returns, replacements, cancellations, and refunds are governed by our Refund/Return Policy.
Customers should review that policy before placing an order.
Customer Responsibilities
Customers are responsible for providing accurate:
- Name
- Contact information
- Billing information
- Shipping address
- PIN code
- Other information required to process and deliver an order
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
Intellectual Property
Unless otherwise stated, website content including brand elements, logos, product images, text, graphics, designs, and other original materials belongs to Amruta Tea or is used with appropriate authorization.
Such content may not be copied, reproduced, distributed, or commercially used without permission, except as permitted by applicable law.
Website Availability
We may update, modify, suspend, or discontinue website features where reasonably necessary. Temporary interruptions may occur because of maintenance, technical issues, or circumstances outside our control.
Limitation of Liability
To the extent permitted by applicable law, Amruta Tea will not be responsible for indirect or consequential losses arising from use of the website or circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude rights or liabilities that cannot legally be excluded.
Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts at Sangamner, Maharashtra, subject to applicable law.
Contact Us
For questions regarding orders, payments, products, or these Terms, contact:
Amruta Tea
Email: support@amrutatea.com
Company: MALPANI PRODUCTS PRIVATE LIMITED
Phone: +91 2425 225011
Address: Survey No. 50/1, Akole Road, At: Kasara Dumala, Post: Chikhali, Taluka Sangamner, Maharashtra, India
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM